Privacy statement
Maxer Monitor · Last updated
Maxer Monitor reads hardware sensors — temperatures, fan speeds, clock rates, load and voltages — and shows them to you. It does not read your files, your browsing, your keystrokes, your screen or the programs you run.
By default the desktop app also sends those readings to our servers so you can view them from a browser. That reporting is optional and can be switched off at any time from the Maxer Monitor icon in the notification area; the app keeps working locally with it off. The Xbox Game Bar widget sends nothing anywhere — it has no network access at all.
On this page:
- What this statement covers
- What stays on your PC
- What is sent to our servers
- What is never collected
- The Xbox Game Bar widget
- Why we collect it, and your choice
- Where it is stored and for how long
- Who can see it
- Security
- Your rights and how to exercise them
- Children
- Changes to this statement
- Contact
1. What this statement covers
This statement applies to the following products, published by ROBERTO BATTY (“we”, “us”):
| Product | What it is | Sends data off your PC? |
|---|---|---|
| Maxer Monitor (desktop app and background service) | A Windows service that reads the sensors, plus a notification-area app and desktop window that display them. | Yes, unless you turn it off. See section 3. |
| Maxer Monitor (Xbox Game Bar widget) | An overlay widget that shows the same readings over a game. | No. See section 5. |
| The online dashboard | The web page that displays readings a machine has reported. | Displays what was already sent; see sections 7 and 8. |
2. What stays on your PC
Whether or not reporting is switched on, the following is held only on your own machine and is never transmitted:
- Your settings — which sensors you have chosen to display, layout, text size,
colours, language and window sizes. These are stored in your Windows user profile and in
C:\ProgramData\HardwareMonitor\. - Application logs — written to
%LOCALAPPDATA%\MaxerMonitor\tray.logand to the Windows Event Log, for troubleshooting on your machine. We do not upload logs or crash dumps. - Live readings when reporting is off — they are read, displayed and discarded. Maxer Monitor keeps no local history database.
3. What is sent to our servers
This section applies only while “Send readings to the online dashboard” is switched on in the Maxer Monitor icon menu. It is on after installation. Switching it off stops all of the following except the two housekeeping requests noted at the end of this section.
3.1 Live readings
Once per second by default, over an encrypted connection, your machine sends a “snapshot”. Each snapshot contains:
| Field | What it is |
|---|---|
| Sensor readings | Temperatures, fan speeds, clock rates, load percentages, voltages, power draw and storage health values, as reported by your hardware. |
| Machine identifier | A 32-character value derived by one-way hash (SHA-256) from your Windows installation identifier. It is stable for the machine and cannot be reversed back to the original identifier by us. |
| Machine name | Your PC's Windows computer name — for example DESKTOP-4F2K9A. If you named
your PC after yourself, this identifies you. |
| Windows account name | The account the app is running under, in the form MACHINE\username. If
your Windows username is your name, this identifies you. |
| Application version and install type | Which build of Maxer Monitor is running, and whether it is an installed service or a developer run. |
| Session and boot information | When the app last started, when the machine last booted, and how the previous session ended — normal shutdown, unexpected power loss, or a blue-screen crash. This is what lets the dashboard tell you your PC crashed rather than that it went quiet. |
| Windows session number | A small integer identifying the logon session, used to tell concurrent sessions apart. |
3.2 Hardware specification
Once per connection, your machine sends a description of itself: CPU model and core count, graphics card model, motherboard and BIOS identification, memory modules and capacity, and storage device models, their drive letters and which one Windows boots from. This is what makes a reading legible — “72 °C” means nothing without knowing which part reported it.
3.3 Housekeeping requests
Two small requests run regardless of the reporting setting, because they exist to keep the app working and safe:
- Update check (every 6 hours by default) — downloads a small, digitally signed file naming the current version. It sends no information about your machine beyond what any web request necessarily reveals (your IP address and the fact that a request was made). Automatic updates can be disabled in the app's settings.
- Registration check-in — sends only the machine identifier, machine name, application version, install type, and whether reporting is currently on. It carries no sensor data. Its purpose is to let us tell an installed machine that has switched reporting off apart from one that has stopped working, and to tell you which machines are stranded on an old version.
As with any internet request, our servers receive your IP address and connection metadata when your machine contacts them.
4. What is never collected
Maxer Monitor does not collect, transmit or have access to:
- Your files, documents, photographs or their names
- Your browsing history, web activity or search terms
- Keystrokes, mouse input, microphone, camera or screen content
- Which applications or games you run, or how long you run them
- Email addresses, passwords, payment details or contacts
- Precise location data
- Advertising identifiers
We do not sell your data, and we do not share it with advertisers or data brokers. We do not use it to build advertising profiles, and we do not use third-party analytics or tracking software in the app.
5. The Xbox Game Bar widget
The Maxer Monitor widget for Xbox Game Bar is declared with no capabilities at all — no internet access, no file-system access, no elevated permissions. It cannot make a network request, and this is enforced by Windows, not merely a promise.
It receives readings from the Maxer Monitor service already running on the same PC, over a local Windows named pipe that never leaves the machine, and stores your sensor selection and appearance preferences inside its own app container. It transmits nothing.
If the desktop service is also installed and you have left reporting switched on, the service reports as described in section 3 — but showing or hiding the widget changes nothing about that either way.
6. Why we collect it, and your choice
We use the data in section 3 for one purpose: to show you your own machine's readings and history in the online dashboard, including comparing a component's behaviour today against the same component months ago. We also use aggregate, non-identifying counts (how many machines are on which version) to decide what to fix and when to stop supporting an old build.
Where the GDPR or a comparable law applies, our lawful basis is your consent, given by leaving the reporting setting on, and withdrawn by switching it off. Withdrawing consent is as easy as giving it and does not affect the lawfulness of what was processed before.
How to switch reporting off
- Click the Maxer Monitor icon in the Windows notification area (bottom-right of the taskbar).
- Untick “Send readings to the online dashboard”.
The change takes effect immediately and persists across restarts and upgrades. With it off, nothing but the two housekeeping requests in section 3.3 leaves your PC, and the app continues to display everything it displayed before.
7. Where it is stored and for how long
Data is processed and stored on Amazon Web Services in the United States (US West, Oregon). If you are outside the United States, this means your data is transferred there; where the GDPR applies, that transfer is made on the basis of your consent under section 6 and the standard contractual clauses in our agreement with AWS.
| What | Kept for |
|---|---|
| Full-resolution readings (every snapshot, as sent) | 30 days, then automatically deleted |
| Per-minute summaries of those readings | 365 days, then automatically deleted |
| The most recent reading, for the live view | Overwritten by the next one |
| Machine registry entry (identifier, name, version, last seen) | Until you ask us to delete it |
8. Who can see it
Your machine's dashboard is reached by a link containing your machine identifier, and anyone who has that link can view that machine's live readings and stored history. There is no account and no password on the dashboard today. Treat the link as private: it is shown to you in the app and is not published anywhere by us, but it is not a secret we can enforce. Improving this is on our roadmap, and this statement will be updated when it changes.
Beyond that:
- We — the people who operate the service — can access stored readings in order to run and debug it.
- Amazon Web Services hosts the data as our processor, and also serves the dashboard web page. It does not use the data for its own purposes.
- We disclose data to no one else, except where we are legally required to.
9. Security
- Everything sent from your PC travels over an encrypted (TLS) connection.
- Stored data is protected by access controls on our cloud account and by encryption at rest provided by AWS.
- Readings are not end-to-end encrypted. Anyone with authorised access to our storage can read them. We are telling you this rather than implying a stronger guarantee than we provide.
- Application updates are cryptographically signed and the signature is verified on your machine before anything is installed.
10. Your rights and how to exercise them
Depending on where you live, you may have the right to access, correct, export, restrict or delete the data we hold about your machine, to object to processing, and to lodge a complaint with your local data protection authority.
Because we have no accounts, we identify your data by machine identifier. Find it in the app (the notification-area menu links to your machine's dashboard; the identifier is in that link) and include it in your request to maxer.monitor@outlook.com. We respond within 30 days.
Deleting your data: ask us at the address above and we will delete the stored readings and the registry entry for that machine. Uninstalling the app stops any further reporting immediately, but does not by itself delete what was already sent.
11. Children
Maxer Monitor is a hardware diagnostic tool and is not directed at children. We do not knowingly collect data from children under 13 (or the equivalent age in your country). Nothing the app reports is chosen by age, and it collects no profile information of any kind.
12. Changes to this statement
If we change what the app collects or what we do with it, we will update this page and change the date at the top. Material changes to what leaves your PC will also be reflected on the home page and, where the change expands collection, announced in the app before it takes effect.
13. Contact
ROBERTO BATTY
TV 52 #30-2, CP 130015
Privacy enquiries: maxer.monitor@outlook.com
General questions, bug reports and feedback go to the same address — see the support page.
Writing to us is not collection. Section 4 says the app never collects an email address, and that remains true — it has no way to ask for one. If you choose to write to the address above, we then hold whatever address you wrote from, and we use it to answer you and for nothing else: it is not added to any list, not used to identify your machine, and never linked to a reading.
Donations. The support page offers three ways to give something towards the project. All of them hand you to the payment provider's own page: we never see a card number, and the payment carries nothing about you or your machine, so a donation cannot be matched to an installation — by us or by anybody else. It also grants nothing in the app.